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IVR Experts Since 1994
Pronexus VBVoice™ Interactive Voice Response (IVR) software is the heart of feature-rich inbound and outbound telephony and speech solutions that cut costs, improve customer service and streamline internal processes.
Welcome to Our New Website
Our improved website is designed to better serve our prospects and customers. Prospects can now take advantage of a streamlined evaluation software download process and search for our partners’ ready-to-deploy VBVoice-built IVR solutions. We hope that our customers will enjoy the improved navigation and additional content.
Future Enhancements for Support Customers
The launch of our customer care portal is scheduled for early August. Available for Premium-level support customers, the portal will enable creating and tracking tickets online. Other portal features include access to our Knowledgebase and downloads.
Building Your Business with Voice Technologies
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Create IVR Applications Quickly and Efficiently
Whether you are building an Interactive Voice Response Solution (IVRS) for your company or for a customer, Pronexus VBVoice™ is the right tool for you.
Rapid Application Development
VBVoice is a rapid application development IVR toolkit that integrates with Microsoft® Visual Studio®. With it, you can develop telephony and speech applications using a high-level drag and drop user interface. VBVoice allows you to quickly build IVR prototypes, test them, incorporate changes based on user feedback and go live without breaking the bank.
Why Choose VBVoice?
- Create sophisticated IVR applications using familiar programming skills and industry-standard programming languages (VB6, C# and VB.NET)
- Leverage leading speech and telephony technologies including ASR, HMP, MRCP, SIP, TTS and VoIP
- Cut development time with:
- visual call flow environment
- fully customizable voice controls
- event-driven framework
- source-level debugging
- Give your project a head start with:
- prompt library (English (UK & US), French, German, Italian, Japanese, Spanish (Castilian & South American))
- tens of sample applications; e.g. help desk, speech attendant, fax service, predictive dialer, etc.
What Can I Develop with VBVoice?
You could say that the V in VBVoice stands for versatility. VBVoice has been deployed in numerous industries from banking to government, healthcare, insurance and utilities. Thousands of companies all over the world use VBVoice in IVR applications varying from auto-attendants to automated payments, fax applications, notifications, polls and surveys. The sample applications that come with VBVoice will give you tens of practical ideas.
How Can I Further Accelerate Development Time?
In addition to the features and functionality that makes VBVoice inherently easier and faster to use, these services can help you optimize your time and budget:
- Training: We offer both overview and several levels of detailed VBVoice technical training for managerial and technical staff. In addition to IVR technology, another of our focus areas is telephony knowledge which we see as key to developing better IVR solutions in less time
- Support: Over the years, our technical support specialists have assisted hundreds of customers with their IVR applications. With their thorough understanding of IT, telecommunications and telephony, our support specialists are better able to help you in solving any problems that you may encounter
- Professional services: Cut IVR development time with our IVR application review services. Cut it even more by leveraging one of our pre-integrated applications. Or take advantage of our custom IVR application services and let us do the development work for you
Serious IVR Developers Deserve Serious IVR Development Tools
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Leverage Market-leading IVR Solutions
Strapped for time? No resources with telephony knowledge? Fast-forward to reaping the benefits of an Integrated Voice Response Solution (IVRS).
IVR Your Way
Pronexus can help you get there faster in several ways:
- Leverage our pre-built IVR applications
- Use Pronexus Professional Services for custom IVR development
With decades of combined IVR development experience, our Professional Services team has designed innovative IVRS for customers around the world. Our team’s expertise includes telephony, voice user interface (VUI) design, automated speech recognition (ASR), text-to-speech (TTS) and third-party integration. - Buy a turn-key IVR application from one of our partners. Use the Global Solutions Locator to search for innovative IVRS featuring Pronexus VBVoice™ built by our growing community of partners.
Building Your Business with Voice Technologies
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Partner with IVR Technology Leader
We are constantly growing our community of Independent Software Vendor and Value Added Reseller partners. Take the first step to become a Pronexus partner by contacting Pronexus today.
Pronexus fuels its partners’ growth by delivering a robust Interactive Voice Response (IVR) toolkit for rapid application development. After all, the faster you get to deployment; the sooner projects are completed and paid for. Our award-winning Pronexus VBVoice™ rapid application development software powers thousands of IVR solutions developed by our growing network of partners. Our strategy is to promote our partners and to grow through their success.
Partnering with Pronexus Enables You to:
- Increase revenue
- Minimize IVRS development time
- Cut costs
Take Your Business to a New Level
We build strong relationships by working closely with our partners to achieve joint business goals. We promote our partners through a marketing program that includes:
- Global Solutions Locator
- Press releases
- Case studies
- Direct marketing campaigns
- Webinars
- Trade shows
Building Your Business with Voice Technologies
Looking for more?
IVR Will Do So Much for Your Business
Pronexus VBVoice™ enables you to cut costs and optimize customer service and use of staff through streamlined processes, ease of use, increased reachability and self-service.
