White Papers

  • Key Selection Criteria for Computer Telephony and Speech Application Development Tool

    Download PDF

    Developers looking to enter the voice business market face a number of hardware and software choices. This white paper aims to outline some key things to consider when selecting an application development tool.

  • Understanding Voice User Interface Design

    Download PDF

    Creating intuitive and usable Voice User Interfaces (VUI) involves coordinating a large number of research-based best practices, with the unique needs of each project. This white paper explores various factors that influence VUI design.