IVR Services

Pronexus complements its market-leading Interactive Voice Response (IVR) software toolkit, Pronexus VBVoice™, with a full array of IVR support, IVR training and professional services designed to accelerate your time to market and to help you provide superior customer service to your customers.

Our IVR Service Commitment

IVR is our business – it is all we do and we do it well. We strive to deliver value to our customers through the development of leading-edge IVR applications, IVR technologies and IVR services.

The Pronexus team includes some of the best IVR development consultants, technical support experts, IVR engineers, IVR developers and account managers in the industry. We pride ourselves on providing excellent service and going the extra mile for our customers.

Since 1993, we have helped thousands of customers develop and integrate IVR applications directly or with the help of our partners. From this experience, we have developed deep IVR system expertise that we leverage on a daily basis. In addition to being IVRS experts, we bring IT, telecommunications and telephony expertise to the table.

Pronexus IVR services allow you to:

• Cut your IVR application development time and optimize you developers’ productivity with our IVR training and IVR application review services. Cut development time even more by leveraging our pre-built IVR applications. Or take advantage of our custom IVR application services and let us do the development work for you
• Maximize customer satisfaction with voice user interface and IVR tuning services
• Optimize your developers’ productivity with our training services
• Minimize IVR maintenance and support costs by leveraging our support services
• Eliminate the need for costly infrastructure with IVR hosting

Please contact your account manager or the Pronexus Sales Team for further details and information on pricing.