IVR Software
Pronexus VBVoice™ Interactive Voice Response (IVR) software is a powerful, rapid application development toolkit for IVR solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR solutions including auto-attendants, automated payments, fax applications, notifications, polling and surveys, just to name a few. IVR applications built with VBVoice have been deployed in numerous industries from banking to government, healthcare, insurance and utilities.
The VBVoice IVR toolkit integrates with Microsoft® Visual Studio® and combines an easy-to-use visual call flow environment with fully programmable controls and state-of-the art options that include speech recognition and text-to-speech. Since its release in 1994, the VBVoice IVR solution has gained tremendous industry recognition, winning Internet Telephony “Product of the Year” for 14 consecutive years, the 2009 World's Communication Conference award for “Best Development Tool" and the 2009 Internet Telephony Excellence award.
Benefits for Businesses
- Flexibility to choose between developing an IVR application in-house, leveraging Pronexus' pre-built IVR applications or our Professional Services or buying a turn-key IVR application from one of our Independent Software Vendor (ISV) or Value Added Reseller (VAR) partners
- Optimize your customer service and use of staff through streamlined processes, ease of use, increased reachability and self-service.
Benefits for ISVs and VARs
- Reduce time to market and cut IVR development and maintenance costs by leveraging familiar programming skills and industry-standard programming languages
- Maximize developer productivity with Pronexus training, support and professional services
- Increase revenue with flexible IVR software that allows you to better respond to customer needs
- Reach new markets
Read more about VBVoice features and latest release, find out what industries VBVoice has been deployed in and the types of applications VBVoice helps to build, or simply download VBVoice IVR toolkit today to discover how easy it is to develop an IVR application.