Section 3 – Nine Easy Steps to Installing VBVoice

This guide will take you through the steps required to install the Pronexus VBVoice 7.0.x software in a development or in a production environment. Download the installation guide or read below.

VBVoice 7.0.x licenses (PRONEXUSRT.ini) will be required to permit use of the VBVoice software in a production environment.

As of VBVoice 7.0.1 licenses for development are no longer required.

It is not required to install the RTM component for development purposes.  Simply install VBVoice 7.0.1 on the development machine, you can disregard licensing options during the install process on the development machine.

VBVoice 7.0.x now includes all of the advanced Controls which were previously not included in Standard Toolkit.  These advanced Controls are available by default when you install VBVoice 7.0.x.

Notes:

• You must use a local Administrative login to install the VBVoice software.
• Production deployments require VBVoice Runtime Licenses in order to run the compiled application.

If you have a firewall controlling your access to the Internet, please make sure that port 2690 is open for the Enhanced Evaluation to communicate with the Pronexus license server. Also please make sure that port 2690 is forwarded to your internal IP address.

2. Visual Studio Configuration

You will have the option to incorporate a number of development environments.  VBVoice 7.0.x will automatically detect available development environments that are installed.

Production systems do not require a development environment in order to run compiled VBVoice 7.0.x applications.

On this screen, select the optional components and packages you want to install with VBVoice.

Select VBFax for developing Fax applications and servers.

Select Announce to record and edit high fidelity sound to use as audio prompts in your IVR system. (see the VBVoice Help Manual for supported audio formats).

It is generally recommended to install all options by selecting “Full”.  This will ensure you install relevant documentation and example applications.

4. Select VBVoice Options

VBVoice supports a variety of languages and audio formats.  Typically, the North American audio format is ‘Ulaw’, while other regions such as Europe and Asia support ‘Alaw’.

Select from any number of pre-recorded prompts, numerals, values and dates according to the language you require.

Refer to the VBVoice Help Manual “About Greetings” section for details.

Note: The Dialogic D/4PCI voice card only supports Ulaw.

5. Select the type of Voice Card

You have the option to test VBVoice 7.0.x applications using your sound card and system speakers from within the development environment.  Simply select the Simulator option to utilize your soundcard instead of Dialogic media.

VBVoice 7.0.x supports most major Dialogic telephony media.  When you install the Dialogic media driver, you will have the voice card option available accordingly.

NOTE: Dialogic JCT boards are considered Dialogic Springware in the list of options.

If you decide to change the card type after installation, you must run the Pronexus Voice Interface Installer in order to change this interface selection.

6. Select VBvoice Licenses

REQUIRED TO RUN COMPILED APPLICATIONS ONLY

To apply the VBVoice licenses during the installation process, select the Yes option and Next button to browse to the location of your PRONEXUSRT.ini license file.  This will apply the Runtime Licenses to the Runtime License Manager.

Alternatively, you can opt out of licensing at this point, and perform the licensing steps seperately after the installation is complete.

Select Yes for Dongle use if you have purchased/installed a Dongle from Pronexus.  Otherwise select No. The Dongle option can be installed at a later time.

You are also presented with the option to install drivers and configuration for use of a Dongle.  Use of the Dongle is an option for license management.  Please contact Sales@Pronexus.com for details.

If you will not be using a Dongle select the ‘No’ option.  If at a later time you wish to use a Dongle, you can select this option by running the VBVoice 7.0.x installation again.

When prompted for Authorization information select ‘No’.  This is not applicable for this installation.

7. VBVoice Configuration File

If you have not uninstalled previous versions of VBVoice from your machine you may get this screen.

It is required to exit and uninstall all prior versions before proceeding with installation.

8. Final Steps

If the Runtime Manager component was selected during the installation process, you will have the option to start the Runtime Manager Service automatically.  The Runtime Manager User Interface will then be available via the RTM icon in the Windows System Tray, in order to administer and activate VBVoice 7.0.x development and Runtime licenses.

9. Installation Complete

At the end of the installation process, you will be prompted to view the Getting Started Document, which provides additional information and tips to get you comfortable with VBVoice.

It is highly recommended to review the Getting Started documentation and the numerous example projects which are included with the VBVoice installation.

For any questions or concerns regarding the VBVoice 7.0.x installation process, please contact Support@Pronexus.com